FAQ

By subscribing to FIJI Water, you will save 20% on every subscription order and receive free shipping from the islands of Fiji, directly delivered to your door. Customize your subscription and update your preferences at anytime, so you can enjoy the signature soft, smooth taste of Earth’s Finest Water the minute you unscrew the cap.

You will receive your FIJI Water shipment based on the delivery frequency you choose, whether that’s every 7, 14, 30, 60, or 90 days. You can easily skip a delivery or change your next shipment date by logging in to your FIJI Water account or by contacting our Customer Service team at 888.426.4602 or delivery@FIJIWater.com.

Yes. FIJI Water provides delivery service to homes, offices, and business locations across the continental United States.

If you have additional questions regarding bulk order inquiries, please contact our Customer Service team at 888.426.4602 or at delivery@FIJIWater.com.

Yes, you can have more than one subscription that can ship to various locations and addresses. However, we are unable to provide shipping to multiple destinations within the same order. Please place separate orders and create a new subscription if you wish to have multiple cases of FIJI Water delivered to two or more addresses, free of charge.

There are no shipping fees or additional costs. Free shipping is included with every order in the continental United States.

Yes, you can cancel your recurring subscription and there is no minimum commitment. You can log into your FIJI Water account or call our Customer Service team at 888.426.4602 or email delivery@FIJIWater.com.

Please note that we are unable to cancel any order once the product has shipped. Discounted and prepaid subscription orders (i.e., our 3-, 6-, and 12-month plans) cannot be cancelled or refunded. However, you can have all your shipments delivered at once.